Help Center

STRIMY offers several privacy options: Public (anyone can see the video), Unlisted (only people with the link can see it), and Private (only you can see it). You can change the settings when uploading the video or from the edit page.

Yes, you can change the privacy settings of any video at any time. Simply go to the video edit page and select the privacy option you want.

STRIMY supports the most popular formats: MP4 (H.264/H.265), MOV, AVI, MKV and WMV. For best results, we recommend MP4 with H.264 encoding. ProRes files are not directly supported; we suggest converting them with HandBrake or Adobe Media Encoder.

The maximum file size depends on your plan. All plans allow files up to 5 GB per video. Upload is done via multipart upload, ensuring stability even on slow connections.

All videos are automatically transcoded to adaptive HLS in 720p and 1080p resolutions. If the original video is 4K, a 2160p version is also generated. The player automatically selects the best quality based on the viewer's connection.

Processing time depends on the video's duration and resolution. A 5-minute 1080p video usually takes between 2 and 5 minutes. 4K videos may take longer. You'll receive a notification when processing is complete.

Your public profile is a customized page showcasing all your public videos. It works as a professional portfolio with your username, avatar and a gallery of your work. You can share the URL with clients or include it on your website.

Yes, you can customize your username, profile photo and the information displayed. Your profile is automatically generated with a professional, responsive design that adapts to any device.

Yes, each video has an iframe code you can copy and paste into any website, blog or platform. We also offer an official WordPress plugin for easy integration.

Password-protected folders allow you to group videos and share them with a password. Ideal for delivering work to clients: create a folder, add project videos and share the link with the password. The client can access without registering.

Yes, you can create folders to organize your videos by project, client or category. Each folder can be public, private or password-protected.

Yes, we offer a 30 days free trial with 5 GB of storage included. No credit card required to sign up. You can try all features and decide if you want to continue with a paid plan.

Yes, you can upgrade or change your plan at any time from the subscriptions section. When switching, the new plan will be applied from your next renewal.

We accept payments through PayPal, our secure payment gateway. You can pay with your PayPal account or with a credit/debit card through PayPal. All payments are annual.

Yes, you can cancel your subscription at any time. You'll keep access to your plan until the end of the current billing period. Your videos will remain stored.

All videos are stored on Amazon Web Services (AWS S3), one of the most secure and reliable cloud infrastructures in the world. Distribution is done through CloudFront CDN to ensure fast playback from any location.

Yes, we use HLS streaming with signed URLs and protection against direct downloads. While no system is 100% foolproof, our measures significantly hinder unauthorized content downloading.

Yes, we offer an official WordPress plugin that makes it easy to embed videos in your posts and pages. The plugin includes a Gutenberg block and shortcode support.